A Wheelchair Scam on Southwest Airlines?

Are they attempting to defraud the airline? After one passenger became enraged on a recent flight,

Learn More

Arrow

many people are wondering about Southwest Airlines' wheelchair policy.

Learn More

Arrow

A Florida man's social media post went viral after he discovered that more than 20 individuals 

Learn More

Arrow

need wheelchair help to board a Southwest aircraft, but only three required aid to exit the plane.

Learn More

Arrow

The individual accused all airlines of being victims of the pre-boarding fraud and received scores of responses in agreement.

Learn More

Arrow

Southwest commented on Twitter, "Since many disabilities aren't visible, we are unable to question the validity of pre-boarding requests." 

Learn More

Arrow

Southwest provides accessible travel services, such as wheelchair service. Travelers must "identify themselves as needing wheelchair assistance

Learn More

Arrow

upon arrival at the airport, at any connection points, and upon arrival at their destination," according to the regulation. 

Learn More

Arrow

Wheelchair assistance is available from the airport to and from the gates, as well as between gates for connecting flights."

Learn More

Arrow

Southwest Airlines Extends Flight Schedule