How to Cancel a Southwest Airlines Flight & View Travel Funds

There are two flight cancellation situations. First, if you cancel a cash flight, you get a travel fund credit. 

As seen in the chart above, different fare classes have varied refund policies for tickets and travel monies.

Wanna Get Away tickets are Southwest's cheapest, thus most of us buy them. These prices have different cancellation rules

Cancelling a Wanna Get Away fare saves the full sum as travel cash. You can cancel your flight 10 minutes before departure 

Travel funds must be spent within one year of ticket purchase. Remember that travel funds expire 12 months 

You can earn hundreds of Southwest points without flying! Additionally, Southwest provides the Southwest Rapid Rewards®

First rule of Southwest: always write down the confirmation number from the canceled flight. This is needed to access ticket travel funds. 

Travel funds require some work to view because they are not automatically added to your account. As strange as it seems, you must find them.

Step 1. Click View Travel Funds under Manage Reservation.

Step 2. Enter your confirmation number, name, and captcha code. Next, click Check Now.  Add and check up to 4 trip funds simultaneously.

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