Assigned Seating: In a departure from its long-standing tradition of open seating, where passengers could choose their own seats
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Boarding Groups: Southwest will continue to use a boarding group system, but it will be refined. Passengers will be divided into three groups
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Automatic Check-In: To help passengers secure better boarding positions, Southwest will introduce an optional automatic check-in service for a fee.
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Changes to Family Boarding: Family boarding policies will also be adjusted. Families with children under the age of 6 will continue
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These changes are designed to streamline the boarding process, reduce congestion at the gate area, and improve the overall experience
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for Southwest passengers. The airline believes that the new assigned seating system will offer more predictability and convenience for travelers.
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It's worth noting that Southwest Airlines has always been known for its unique open-seating approach, often referred to as the
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cattle call" system, which allowed passengers to choose their seats upon boarding. This change marks a departure from that distinctive practice.
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Southwest assures passengers that these modifications will be introduced gradually, with a comprehensive rollout plan that provides ample time for passengers
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