Southwest Is Changing Its Boarding Process

Assigned Seating: In a departure from its long-standing tradition of open seating, where passengers could choose their own seats

Learn More

Arrow

Boarding Groups: Southwest will continue to use a boarding group system, but it will be refined. Passengers will be divided into three groups

Learn More

Arrow

Automatic Check-In: To help passengers secure better boarding positions, Southwest will introduce an optional automatic check-in service for a fee.

Learn More

Arrow

Changes to Family Boarding: Family boarding policies will also be adjusted. Families with children under the age of 6 will continue

Learn More

Arrow

These changes are designed to streamline the boarding process, reduce congestion at the gate area, and improve the overall experience

Learn More

Arrow

for Southwest passengers. The airline believes that the new assigned seating system will offer more predictability and convenience for travelers.

Learn More

Arrow

It's worth noting that Southwest Airlines has always been known for its unique open-seating approach, often referred to as the

Learn More

Arrow

cattle call" system, which allowed passengers to choose their seats upon boarding. This change marks a departure from that distinctive practice.

Learn More

Arrow

Southwest assures passengers that these modifications will be introduced gradually, with a comprehensive rollout plan that provides ample time for passengers

Learn More

Arrow

Swipe Up To See More Stories